Your Questions, Answered.

Yes! Full transparency is important to us. You can download our annual report, view audited financial statements and access our IRS Form 990 in the resource center. All documents are updated annually by December 31st.

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Airline taxes and fees are mandatory government charges that cannot be waived or donated. They must be paid at the time of booking. These include TSA security fees, federal excise taxes and airport facility charges. These typically total $25-$55 per person each way. We cover the actual cost of your flight ticket (which is the largest expense), but these government-required fees must be paid by the passenger. We keep these costs as low as possible by booking the most economical flights available.

Your companion can be a spouse or partner, family member (adult child, parent or sibling), friend, professional caregiver or anyone you designate to provide support. There's no requirement for the relationship. Just let us know who will be traveling with you.

Angel Flight Mid-Atlantic volunteer pilots are FAA-certified pilots who donate their time, aircraft and fuel to fly patients to medical care. Many are retired commercial airline pilots, retired military pilots, experienced private pilots with 500+ hours and aviation professionals with a passion for helping others. All pilots must meet strict requirements including minimum flight hours, current medical certifications, appropriate insurance and regular aircraft inspections. Safety is always our top priority. Learn more about our pilots.

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To qualify for Mercy Medical Angels assistance, you need to meet these criteria: Medical necessity (you're traveling for medical diagnosis, treatment or follow-up care); Financial need (your household income is at or below 300% of the Federal Poverty Guidelines based on household size); Distance requirement (your medical facility is outside your local area, typically 50+ miles one-way); Ambulatory status (you can sit upright with a seatbelt and walk with minimal assistance); and Advance notice (minimum of 7-10 days before your appointment, up to 45 days in advance). If you're unsure whether you qualify, submit a request anyway. Our team will determine your eligibility and guide you through the process. View Eligibility Information

Online donations must be completed by 11:59 PM ET on December 31st. Check donations must be postmarked by December 31st. Stock/securities: Allow 5 business days and submit by December 26th.

Only 11% covers administrative and operational costs. Keeping overhead low means more assistance for patients.

Most missions use single-engine, four- to six-seat aircraft. Some missions use twin-engine or turboprop aircraft. Experimental aircraft are not approved for transporting patients due to insurance and safety considerations.

We provide three types of transportation assistance. You don't need to choose a method. Our team will determine the best option based on your distance, medical needs, timeline and availability. Ground Transportation  (for over 100 miles total travel in a month ) includes Uber or Lyft vouchers for door-to-door service (over 30 miles round trip), gas cards if you or a friend/family member can drive and train or bus tickets for regional travel. This is completely free with no out-of-pocket cost. Private Pilot Flights through Angel Flight Mid-Atlantic (for trips typically between 200-475 miles, sometimes up to 1,000 miles) are provided by volunteer pilots in small private aircraft serving 11 states: Virginia, Maryland, West Virginia, Pennsylvania, Tennessee, Kentucky, North Carolina, Delaware, Michigan, Ohio and Washington, D.C. This is completely free and requires medical clearance (must be able to sit upright with no medical care needed during flight). Commercial Airline Flights (for trips over 475 miles) are tickets booked on major airlines. Mercy Medical Angels covers the ticket price, and you pay only airline taxes and fees (typically $25-$50 each way). This is suitable for patients with more complex medical needs. After reviewing your request, we'll contact you to explain which option best fits your situation and walk you through the next steps.

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Angel Flight Mid-Atlantic serves patients across 11 states and Washington, D.C.: Virginia, Maryland, West Virginia, Pennsylvania, Tennessee, Kentucky, North Carolina, Delaware, Michigan, Ohio and Washington, D.C. If your medical appointment is within or between these states and meets the distance requirements (typically 200-475 miles one way, and in some cases up to 1,000 miles), you may qualify for an Angel Flight Mid-Atlantic private pilot flight.