When Your Child's Care Is States Away: Six Families Share Their Journeys

When a child receives a serious diagnosis, parents enter survival mode. They research specialists, schedule appointments, and prepare for the road ahead. But for many families, that road is longer than they ever imagined.
The best pediatric specialists for rare conditions are often concentrated at a handful of medical centers across the country. For a family in Mississippi, the nearest neurofibromatosis expert might be 240 miles away. For a family with a child who has cerebral palsy, the intensive therapy program that could change their daughter's life might be 1,035 miles from home.
Distance becomes a second diagnosis. And for families already stretched thin by medical bills, lost wages, and the exhaustion of caring for a seriously ill child, the cost of repeated long-distance travel can feel impossible.
These are the stories of six children whose families faced that impossible choice, and how they found a way forward.
Ailah: 1,035 Miles to Hope
A Difficult Beginning
Ailah was born in 2020 under circumstances no parent should face. During pregnancy, a fetal maternal hemorrhage caused about two-thirds of Ailah's blood to leak into her mother. When she was born, Ailah wasn't breathing or moving. She had a pulse, but nothing else.
The medical team rushed her to the NICU, where she fought for her life for two months. She survived, but the struggles were far from over.
As Ailah grew, her mother noticed she couldn't sit up on her own, walk, or use her arms. Feeding herself wasn't possible. After multiple medical appointments and evaluations, the diagnosis came: cerebral palsy. The experts said Ailah would need intensive therapy to gain motor skills and learn how to communicate.
When the Best Care Is Far Away
Ailah's mother dove into research. She found specialists in Orlando, Florida who could provide the intensive therapies Ailah needed. There was just one problem: Orlando was 1,035 miles away.
Flying would be too expensive. Driving with a young child with complex medical needs was out of the question. But without access to these specialists, Ailah's quality of life would deteriorate further.
"Ever since Ailah was diagnosed with cerebral palsy, it's been a struggle. But we keep fighting."
Through a partnership with The Hogan Family Foundation, Mercy Medical Angels arranged and paid for round-trip flights. After two weeks of intensive therapies in Orlando, Ailah returned home with new skills and new hope.
"The staff at Mercy Medical Angels were amazing and understanding about our needs," Ailah's mother said. "We loved working with them." Thanks to this assistance, Ailah and her mother don't have to keep fighting alone.
Benjamin: A Family of Eight Finds Their Way
A Year Without Answers
About four years ago, Benjamin got sick very rapidly. His parents watched helplessly as their son's health declined while doctors struggled to find a diagnosis. For over a year, they searched for answers.
After treatment at St. Vincent's Hospital in Indianapolis, Benjamin was referred to Cincinnati Children's Hospital. It was there that his family finally received answers: Benjamin has autoimmune encephalitis, a condition where his immune system attacks his brain by mistake.
The Weight of Logistics
Benjamin's family faces challenges that compound with every trip. They are a family of eight: two parents and six children, some of whom have complex medical needs like Benjamin. His father, Ron, is a minister at a small church and hasn't received a raise since the lockdowns in 2020.
"Needless to say, our finances are tight," Ron explained.
For the past year and a half, Mercy Medical Angels' volunteer pilot program has made it possible for the family to fly to Cincinnati Children's for Benjamin's ongoing care. The generosity they've encountered has been overwhelming.
"One time when weather grounded us in Cincinnati, the pilots rented us a car so we could complete the trip."
Benjamin still needs another year of treatment. But his family no longer faces this journey alone. "Mercy Medical Angels and their volunteer pilot program have repeatedly been an incredible blessing to our family," Ron said.
Joey: Navigating Two Diagnoses
When One Challenge Becomes Two
When Joey was just a baby, his parents noticed changes in his behavior and mood. By age three, he had experienced developmental delays, and his vision was getting worse. The diagnoses came in layers: first autism, then a rare condition called Neurofibromatosis Type 1, or NF-1.
NF-1 causes tumors to grow along nerve endings throughout the body. An MRI of Joey's brain revealed tumors growing on his optic nerves, explaining his declining vision. He would need 18 months of low-dose chemotherapy to hopefully shrink the tumors.
Accommodating Complex Needs
Joey's parents learned to accommodate his autism by establishing fixed routines and letting him bring objects related to his special interests, like dinosaur toys, into medical appointments. But they faced a new challenge: the specialists who could best help Joey were located at a neurofibromatosis center in Birmingham, Alabama, almost 240 miles from their home in Mississippi.
The family couldn't afford gas for such a long drive, especially for the weekly trips Joey's treatment required. His health was reaching a critical point.
Mercy Medical Angels sent Joey's parents gas cards, making it possible to drive to the specialists consistently. Now, two months into his treatment plan, Joey's vision is beginning to improve and his overall health is getting better.
"We are so thankful for this travel assistance, as it is a huge help to making these weekly trips to medical care possible. What a blessing!"
Ariana: Flying to Healing
Scars That Need Specialized Care
When Ariana was younger, she was burned across her chest, from her neck down to her waist. The burns were treated at the time, but doctors said she would need surgery and other treatment later to heal her scars fully.
Ariana was referred to Shriners Children's Hospital in Boston, one of the nation's leading centers for pediatric burn care. But her family faced a familiar obstacle: they didn't have the funds to get there.
An Answer to Prayer
Mercy Medical Angels' volunteer pilot program made it possible for Ariana to receive the care she needed. Her parents describe the experience with gratitude:
"They took fantastic care of us, from the time we applied to the time Ariana arrived at Shriners. The communication and coordination with all who were involved was incredible!"
"It's safe to say Ariana would not have been able to get to Shriners if the volunteer pilots of Mercy Medical Angels weren't there. They really were an answer to our prayers."
Sage: When a Mother's Health Complicates Care
A Rare Syndrome and Daily Pain
Sage was recently diagnosed with Börjeson-Forssman-Lehmann syndrome, or BFLS, a rare genetic disorder that can cause developmental delays, intellectual disabilities, and other complications. On top of BFLS, Sage also has juvenile idiopathic arthritis (JIA), which causes her extreme pain on a daily basis.
She often needs to travel from her rural hometown in Southern Utah to Salt Lake City for medical care.
A Caregiver's Impossible Choice
Sage's mother, Natisha, faces her own chronic health issues. The side effects of her medications, combined with pain and fatigue, make it nearly impossible to both work at a job and care for Sage. She chose to prioritize caring for her daughter, but this meant driving long distances for medical care was putting an enormous strain on the family's finances.
When Sage's health reached a critical point, Natisha found relief through Mercy Medical Angels. Gas cards made it possible to afford ground transportation for Sage's medical care. Sage even got to visit an aquarium after her latest round of treatments, a small but meaningful dose of joy.
"Thanks to Mercy Medical Angels sending us gas cards, my daughter is thriving and getting better every day. We appreciate all the help!"
Dominic: A Journey to the Nation's Leading Experts
The Search for Answers
Dominic has been hospitalized five times this year. His family has endured countless lab tests, scans, and two biopsies on their path toward a diagnosis. His doctors now believe he could have a rare genetic condition that requires testing and treatment at the National Institutes of Health in Bethesda, Maryland.
For a family in central Illinois, the NIH is a very long way from home.
Making It Possible
Mercy Medical Angels helped Dominic's family access discounted commercial flights to Maryland. The savings made a real difference: the money they saved on airfare went toward paying down Dominic's astronomical medical bills.
"We really appreciate your help in this matter. It has made such a difference for our family. Thank you, from the bottom of our hearts!"
Distance Should Never Determine a Child's Future
These six stories share a common thread: families who refused to let geography stand between their children and the care they needed. But they also share another truth: they couldn't do it alone.
Since 1972, Mercy Medical Angels has provided free transportation assistance to patients who cannot afford the cost of travel to medical care. Through gas cards, volunteer pilot flights, and commercial airline assistance, families facing serious diagnoses can focus on what matters most: their child's health.
Every child deserves access to the specialists who can change their life, regardless of how many miles separate them from care.
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