Request Assistance

If you need assistance with getting transportation to receive medical treatment, we can help. We provide assistance in the air with commercial airline tickets and volunteer pilots, and on the ground with gas cards, bus and train tickets. Click on the tabs below to learn more.


Mercy Medical Angels® provides charitable, need-based commercial airline assistance for patients and one medically-necessary escort.

Commercial Airline Assistance

We require:

  • A minimum of 21 days’ notice before your travel date to consider flight assistance.
  • A completed medical clearance form from the doctor who has recently physically seen the patient and knows they are going to this appointment. Our medical clearance form will be faxed to the doctor after we receive your application.
  • Income verification which includes total household income and assets for everyone living in the household. Forms of verification include current year complete income tax return and current award letters from Disability and SSI (if applicable). Be sure to black out all social security numbers on your documents.

Mercy Medical Angels may sponsor a round-trip for a patient and one non-medical attendant (if the doctor finds it medically necessary) on a commercial flight, coach seating.

The patient must:

  • Be able to sit on their own once they are in the seat
  • Require little or no medical attention.
  • Be able to transfer out of their wheelchair into their seat on the aircraft with little or no assistance (they cannot have someone literally pick them up and sit them in the seat).

If the patient requires oxygen, some airlines may provide it during the flight. Otherwise, the patient must have a portable oxygen concentrator (POC) approved by the FAA or the airlines. Commercial airlines require no less than 48 hours advance notice to prepare for the equipment needed. The patient is responsible for making these arrangements and paying any travel fees associated with the oxygen.

An income-based airline ticket processing fee will be determined upon verification of all required income documentation.


Mercy Medical Angels’ ground transportation program assists financially qualifying patients. Patients are provided with gas cards, or commercial bus or Amtrak tickets to medical-related treatment. These trips are for non-local medical care more than 50 miles away. The typical trip does not exceed 300 miles.

Request Ground Transportation


Mercy Medical Angels’ volunteer pilots generously donate their time and planes to transport patients to life-saving medical care. Patients (with or without escort) must be ambulatory and require no medical monitoring or care during the flight. Mercy Medical Angel’s program Angel Flight Mid-Atlantic serves the residents of Virginia, Maryland, West Virginia, Pennsylvania, Tennessee, Kentucky, North Carolina, Delaware, Michigan, Ohio and Washington, DC.

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