The mercy medical angels logo is blue and white

“They Gave Me My Life Back”

May 1, 2019

Chronic Pain Struggles

In 2012, Jason contracted a spinal cord injury. He had to go from working a regular job to part-time. Doctors said he would suffer chronic pain for the rest of his life. The only treatment plan available in the local area involved the use of painkillers.

Cleveland Clinic offered a chronic pain rehabilitation program. It lasted for a month, without a hospital stay. The aim of this program was to help people with chronic pain live a fulfilling life. Participants learned healthier ways to deal with their pain, such as changes in diet and regular exercise. Once home, they would put the lessons into their lives.

There was only one problem: a round trip for two people cost more than $600. The program required family members to get involved, which would add to the travel expenses. This didn’t count food and lodging. It was too much for Jason and his family to keep up with.

Mercy Medical Angels to the Rescue

Jason’s mother, Barbara, was at Pembroke Mall. While there, she saw a kiosk. Robb Alpaugh, the President and CEO of Mercy Medical Angels, was manning the booth. Barbara went up to him and started asking if he could help. His answers gave Barbara the reassurance she needed: “Absolutely” and “No problem.”

Jason’s first trip was scheduled for May. He was supposed to fly with Angel Flight Mid-Atlantic, out of Signature Flight Support. However, the weather was bad. The pilot said he couldn’t fly the mission, but he didn’t give up on Jason. He paid for the round-trip tickets himself. The weather for his September trip wasn’t much better. This pilot also went above and beyond: he drove Jason to the main airport and paid for the tickets.

“I’m so grateful to everyone,” said Jason. Barbara is equally grateful. She said that Mercy Medical Angels “probably saved his life.”

Free to Live

Since September 6, 2017, Jason is managing chronic pain on his own. He went to the gym for the first time in four years. Jason said of Mercy Medical Angels, “I wouldn’t be able to do it without them.”

Barbara said that Mercy Medical Angels “made it possible. They were a critical component.”

Jason’s answer comes from the depths of his heart: “They gave me my life back!”

Share this story with others.

Share your thoughts about this story.

Read More Patient Stories

By Stephanie Singer March 31, 2025
A memorial tribute to John Billings, by Stephanie Singer.
By Stephanie Singer March 28, 2025
She survived breast cancer, but the treatments affected her health and quality of life. Find out how Mercy Medical Angels and the Hogan Family Foundation helped her.
Brain surgery patient after receiving charitable flights to medical care
By Stephanie Singer March 27, 2025
Read how a brain surgery patient accessed a needed neurology follow-up, thanks to charitable flights from Mercy Medical Angels... in her own words.
Nevin Showman (left) and Capt. John Billings (right) in front of their plane, 49Bravo.
By Stephanie Singer March 7, 2025
Read a heartfelt letter from Nevin Showman, one of our volunteer pilots, about how he's continuing Capt. John Billings' legacy.
By Stephanie Singer February 27, 2025
InsightsCare.com recently published an interview with our President and CEO about Mercy Medical Angels.
Woman with rare stomach cancer after receiving care at MD Anderson and University of Miami
By Stephanie Singer February 19, 2025
She was diagnosed with a rare form of stomach cancer that only a few doctors in the country could effectively treat. Find out how Mercy Medical Angels helped her access the care she needed.
Man with two cancers after receiving treatment at MD Anderson in Houston thanks to volunteer pilots
By Stephanie Singer February 17, 2025
Read the story of a man suffering from cancer, who received distant care thanks to volunteer pilots... in his own words.
Woman with cancer who received treatment at Mayo Clinic in Jacksonville, Florida thanks to gas cards
By Stephanie Singer February 15, 2025
Her best shot at beating cancer was at Mayo Clinic in Jacksonville, Florida. But she couldn't afford the cost of driving there... until Mercy Medical Angels stepped in.
Cancer patient after receiving treatment at Cleveland Clinic, thanks to gas cards
By Stephanie Singer February 13, 2025
Read the story of a cancer patient who's winning her battles with help from charitable ground transportation... in her own words.
Man with multiple myeloma after receiving care, thanks to gas cards
By Stephanie Singer February 11, 2025
He was battling multiple myeloma, but couldn't afford the long drives to access treatment. Find out how Mercy Medical Angels helped him.
More Posts
Share by: