Mackenzie: Going the Distance

May 29, 2019

Constant Care for a Child

Mackenzie, a child who lives in Hampton Roads, was born with multiple medical conditions. She has to travel to Children’s Hospital of the King’s Daughters multiple times per week for treatment. However, she also needs more specialized care. The hospital that was best able to help Mackenzie was Children’s Hospital of Philadelphia. She has to go there once or twice per year.

Uphill Battle

Mackenzie’s mother, Lori, worked as a nurse. However, she has been out of a job for two years. She had to focus on caring for Mackenzie. Also, Lori’s husband is active-duty military. Frequent moves also make it difficult for Lori to find steady employment. The military provides some financial security – but not much. “We are on a very tight budget and it is a struggle some months,” said Lori.

Long-distance travel was draining the family’s resources. Lori was well aware of it, and often worried about her child. “Many times, we were not sure how we were going to pay for gas, tolls, and hotels for Mackenzie to get the care she needs.”

Despite the financial burden, Lori refused to give up on her child. “Not getting the specialized care for Mackenzie is simply not an option.” But getting to that specialized care was becoming increasingly difficult.

Assistance Overcomes Distance

Mercy Medical Angels’ ground transportation program raced to the rescue. The Hampton Roads Community Foundation donated gas cards to Mercy Medical Angels. In turn, the gas cards went to Mackenzie’s family. These gas cards ensured that Mackenzie could travel to Children’s Hospital of the King’s Daughters.

But traveling to Children’s Hospital of Philadelphia wasn’t as easy. It was too far away for Mackenzie’s family to drive. Again, Mercy Medical Angels was ready to help, this time with volunteer pilots. The volunteer pilots made it possible for Mackenzie to fly to Children’s Hospital of Philadelphia. When she needed to go to New York one summer, the nonprofit helped yet again.

Never Alone

Lori is extremely grateful for the help Mackenzie is receiving. “You have provided us with very needed assistance for travel,” she said. “We try to stay positive and have faith that things will work out, and you have certainly helped that to be the case.”

Mackenzie has a long road ahead. But she doesn’t have to travel it alone… because Mercy Medical Angels is helping her to go the distance.

child with doctor
Mackenzie is going the distance for treatment!
Share this story with others.

Share your thoughts about this story.

Read More Patient Stories

By Stephanie Singer June 22, 2025
Read how a Stage IV cancer patient flew to the care she needed... in her own words.
By Stephanie Singer June 20, 2025
He had beat cancer once already, but it came back. His survival now depended on whether he could access distant care - find out how Mercy Medical Angels helped.
By Stephanie Singer June 19, 2025
Read how a man with multiple health problems is accessing the care he needs through charitable flights... in his own words.
By Stephanie Singer June 18, 2025
A basic surgery left her with multiple complications that impacted her life. Find out how Mercy Medical Angels is helping her.
Read how a cancer patient made it to a crucial doctor's app
By Stephanie Singer June 17, 2025
Read how a cancer patient made it to a crucial doctor's appointment, thanks to Mercy Medical Angels... in her own words.
By Stephanie Singer June 16, 2025
She had a difficult time accessing the distant care she needed... until Mercy Medical Angels and the Hogan Family Foundation stepped in.
By Stephanie Singer June 14, 2025
Read how a Veteran with PTSD accessed a healing retreat, thanks to charitable flights... in her own words.
By Stephanie Singer June 13, 2025
Read a thank-you letter from a patient Mercy Medical Angels helped.
By Stephanie Singer June 12, 2025
He had a rare form of skin cancer, but couldn't afford distant treatment. Find out how Mercy Medical Angels helped him.
By Stephanie Singer June 11, 2025
Read how a child with an autoimmune disorder is receiving care thanks to volunteer pilots... in his family's words.
More Posts