Information After Applying
Please carefully note the following Angel Wheels’ guidelines for ground transportation assistance.
This is a financial need-based program that provides travel assistance to medical appointments over 50 miles away in the form of gas cards, bus, and train tickets. We require a minimum of 14 business days’ to process all requests. If you are applying for a train or bus ticket, these will be emailed to you via an E-ticket. Gas cards are mailed to the address on file, please allow for mailing delays and kindly note that this program is a reimbursement program and your gas card may not arrive before your travel date. It is important to also note that we can only assist with travel within the month that you are applying for and cannot back date to a previous month.
**Please be advised that if you are traveling over 300 miles one way, your application will be referred to our volunteer pilot program. If you are traveling over 900 miles one way, your application will be referred to our commercial flight program. A coordinator from the respective program will be in contact with you within the next 24 hours.**
Below is the documentation required to process your application, applications will not be processed without ALL the below:
- Appointment Verification - Please provide a formal confirmation from your treating facility with scheduled appointment date(s) and time. For some facilities, you may access via My Chart and a screenshot or photo will suffice (please include your name in screenshot). We do not accept handwritten confirmation, it must be in the form of a letter, appointment schedule or via email directly from the facility.
- Income verification (Gross) - Angel Wheels requires the following documents for the total household/everyone living in the home, to verify income. Please submit one set of documents listed in either row A, B, or C.
A.) 2023 Tax Return- All pages.
B.) Social Security Benefit or Disability Statement along with non-filling letter. This letter can be obtained at www.IRS.gov and verifies you did not file a tax return.
C.) Social Security Benefit or Disability Statement paired with your last 3 months bank statements.
Please choose one set of documents from either row A, B, or C.
Documentation can be submitted by upload, using this link, via email, or faxed to 855-827-6026.
Ground Coordination Team
Angel Wheels
Office 800-296-3797
Fax 855-827-6026
ground@mercymedical.org
