PATIENTS WHO NEED HELP CALL 1-888-675-1405
Since 1972, Mercy Medical Angels has been helping patients with free transportation to medical care.
Meet Mercy Medical Angels Team
Robb Alpaugh, President and CEO
Robb has been with Mercy Medical Angels for over three years, after serving as an Angel Flight Mid Atlantic volunteer pilot for over 12 years. His favorite part of his job is finding new opportunities to serve the travel needs of patients. When asked why donors should support our mission, Robb responded, “Because it is an opportunity for you to serve others fundamentally.”
Stephanie Bollmann, Director of Operations
Stephanie holds a Masters degree with a focus on Nonprofit Management, but her heart holds a love of helping others. Stephanie is passionate in saying, “Our patients need your help! Donors, partners, and volunteers can feel amazing about getting patients to receive the medical care they desperately need! I love getting the word out about who we are and how we help patients every day! HOPE Delivered Daily; it’s what we do!”
Joanie Corkrum, Administrative Support
Though she is only working part-time at Mercy Medical Angels, Joannie has been working with MMA for over ten years! Her favorite part of her job is just being a part of and supporting the team at Mercy Medical Angels. Our mission can only be accomplished with the help of our donors, partners, and volunteers who all give so generously!
Lauren Cossel, Outreach Coordinator
Lauren has been with us since March of 2018 when we created a new position to increase community awareness so we can help more people. Her best moment since working at Mercy Medical Angels is when she is out and the community and gets the chance to let everyone know that we help people from 0 to 100+! Our Angel Wings for Veterans program is close to my heart, and I am proud to tell people what we do for those in need.
April Bre Hemmendinger, Transportation Coordinator
April is also a newer team member; she came on board when Cathy retired after ten years of service. April enjoys connecting with patients and their caregivers. She can speak to the importance of Mercy Medical Angels mission and has personal experience in the critical need for charitable transportation to medical care. The HOPE and RELIEF this services we provide has infinite value for the families we help.
Felycia Jordan, Accountant
Felycia has over ten years experience in the accounting field and has volunteered for many nonprofits throughout that time. We asked Felycia to share her feeling about working at Mercy Medical Angels, and she said, “Starting my job here was the best day of my life, knowing every day I get to help others makes me want to come to work! We have a great team here, we help people, and we all have a passion for caring about others!”
Lynne Medley Long, Director of Administration
After relocating to the Hampton Roads area, Mercy Medical Angels was lucky to snag Lynne while they had the chance, she brings a wealth of nonprofit administration knowledge. Her favorite part of working with MMA is being able to contribute something meaningful to an organization that is impacting the world around us. Access to healthcare should not be a privilege but something everyone should have.
Sundae Oxley, Transportation Coordinator
Sundae has been coordinating flights for over two years and has been essential to building our commercial airline programs. Sundae’s favorite part of her job is knowing that she works for an organization that makes it possible for a patient to get the care they deserve to be made whole again. We provide a missing link for patients to get to the specialized medical care they need that is often time more than not— Life-Saving!
Mary Jane Sablan, Transportation Coordinator
Mary Jane Sablan (MJ) is the longest Mercy Medical Angels’ team member, she has been with us for 17 years! MJ coordinates volunteer pilot trips and ground transportation. She loves to talk to the patients and has an amazing rapport with pilots. She said “Their words of thanks and appreciation warms my heart.”
Donors, partners and volunteers can “join the flight”, we are 100% genuine and donations support those we help, not to overhead or costly advertising.
Board of Directors
Mercy Medical Angels
- Radm. J. B. Godwin, III, USN (Ret.)
- Col. Norman E. Johnson USAF (Ret.)
- Kenneth (Skipp) Maiden
- Joyce Gardella
- Maj. Gen. Jack Catton, USAF (Ret.)
- Steven Craven
- Gregory Lomax
- William Hall
- Patrick O’Boyle, III
- Virginia Rodriguez
- Tracy L. Thomas, USN Vet
- Col. John Venable, USAF (Ret.)
- John Jackson
- Louis J. Sabatini
- Thomas McMahon
- Col. Rand Brandt, USAF (Ret.)
- C.R. (Bud) Harper
Angel Wings for Veterans
- Gen. David M. Rodriguez, USA (Ret.)
- Maj. Gen. Jack Catton, USAF (Ret.)
- James Cherry
- Debra Cox-Wood PhD, N.D.
- Steven Craven
- Cmdr. W. Taylor Grant, USNR
- Roy (Chip) Hilborn, USN (Ret.)
- Stephen D. Juge, Esq.
- Cmdr. Brian Martinez, USN (Ret.)
- H. Murrell McLeod, USN (Ret.)
- Danny Osborn
- Stephen Patterson, USN (ret.)
- Tracy L. Thomas, USN Vet
- Kelly Murphy
- BG Richard (Dick) Abel, USAF (Ret.)
- Capt. John Billings, USAF (Ret.)
- John Lumpkin
- Albert Meehan
- Stephen Patterson, USN (Ret.)
- James Pearce
- Nevin Showman
Strategy for Achieving Goals
We offer the most cost-effective means of charitable transportation for each patient, based on the distance they need to travel, their medical requirements, the location they need to reach, and the availability of different modes of travel as related to their specific departure and destination requirements.
Our strategy is to make sure each means of transportation–whether private aircraft, commercial airline, or ground transportation–is delivered to the patient with the least overall cash cost to MMA. Travel is always free to the patient. We work hard to drive down overhead costs related to each trip and to develop partnerships with corporations or commercial transportation providers or volunteer donor pilots that sponsor MMA or offer discounts for purchased travel for MMA patient clients.
Capacity to Achieve Goals
Our experience in providing charitable, long-distance transportation goes back to our small, informal beginnings in 1972 when all transports were done using volunteer pilots flying their own privately-owned aircraft. These pilots wanted to fill a need in their communities. Over the years we have learned and expanded to meet new needs and offer different modes of transportation. Through it all we have never compromised our highest standards of operational integrity and efficiency, transportation safety, public transparency and accountability, The safety record through all these years of continuous service has been perfect.
Mercy Medical Angels was established in 1972 and is governed by a respected Board of Directors. Our team reflects a high level of professionalism as well as diversity. Because of our commitment to public transparency, the home page of our website provides on-call real time data counts for trips completed (not just coordinated).
Outputs and Results
Measuring outputs and results is key to understanding our impact on the people we serve. The data we collect as related to each patient trip includes a date and mode of service with departure and destination locations. Various forms of public benefit are provided, including a standardized estimate of the dollar value of transportation cost. This data is organized by mode of transportation provided to the patient. MMA publications provide several years’ history of past service delivery rates.
The completion of a patient trip represents an “output” of our system–it allows for or provides the means by which a patient gets to a distant medical appointment for evaluation, diagnosis or treatment, or gets back home after the appointment.
For this reason, to extend reporting from outputs to outcomes, we rely on voluntarily-given patient testimonials and patient answers to generalized questions about their health or other meaningful improvements in their lives. Such information is provided through this website. A sampling of patient testimonials can be found by clicking here.