Angel Flight ‘As Important as the Doctors’

“It was hard not to stare” at the disfigured man who hid behind a mask and shopped at night. “Now, they have another reason to stare,” and the reason is an amazing one, according to the surgeon who spoke those words and who, with his medical team,  gave Richard Norris a new face that is marvelous to see.

March 27 was a momentous day at the University of Maryland Medical Center (UMMC) in Baltimore. I had the privilege of attending a historic news conference where Richard’s face was unveiled and medical aspects of the transplant explained.  With me were two Angel Flight pilots, Steve Craven and Don Garlow, and my husband, Wayne. As noted by Dr. Eduardo Rodriguez, associate professor at the University of Maryland School of Medicine and leader of the transplant team, the 36-hour surgery was the most extensive face transplant ever performed, making headlines around the world.  

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Bucket Lists and Angels

The trip to Disney World this week was far from typical. For one thing, the family of six traveled in two private planes. For another, the vacation was provided as a gift. And finally, it is likely that this is the last time the family as a whole will share happy moments together. That is because the mother and her daughter have terminal cancer. The flights to Orlando were Angel Flights. The vacation was donated by a nonprofit group, the Bucket List Dream Foundation.

Since 1998, Martha, 65, has battled ovarian cancer. It has now metastasized to her brain. Her 27-year-old daughter, Abby, was diagnosed with stage four breast cancer of a rare type. It too has spread to her brain and also her spine. If they were children, they would have been eligible for a Make-a-Wish dream vacation. But for older adults, specifically, those with terminal cancer, there’s no equivalent. That’s why Lennie Behe of Garner, North Carolina, started the Bucket List Dream Foundation.

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Doing More with Less (with Your Help) in 2012

Sydney loves on Rooney, a certified seizure alert dog and devoted pet. Now 11, Sydney suffers from Dravet's Syndrome and ataxia, and has flown 14 times with Angel Flight to receive treatment at Children's Chicago Memorial Hospital.

2011 was an extraordinary year for Mercy Medical Airlift in terms of service. We provided assistance and charitable trips for 23,490 clients. Commercial airline flights numbered 9,714; Angel Flights, 832; air ambulance flights, 44; and Angel Bus, 1,802. The National Patient Travel Center processed 11,089 calls and emails.

Included in these figures are those for our military-related program, Air Compassion for Veterans (ACV).

From its founding in November 2006 until the end of December 2011, ACV provided 24,046 flights, and of those, 13,615 were  for veterans of the Iraq and Afghanistan conflicts.

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Love that Holds the Universe

photo courtesy of G.WayneRhodes.com

I don’t know about you, but during the Christmas season I find myself to be more pensive than at other times of the year. The signs and symbols of the holidays surely lead to reflection:  evergreen trees fragrant with that wintry pine smell, outrageously gaudy lights competing in good fun from house to house, Nativity scenes, candles, carols, ribbons, elves—all of it year after year but never wearing out and, despite the secularization of the holiday known as Christmas, it will always and fundamentally be about God’s gift, Jesus Christ.

This brings me to the something else that moves me each year:  the outpouring of envelopes in the mail that comes each morning to our office, envelopes with generous checks of all amounts written with love in the memo to help people in need. I picture Mrs. Scotto at her kitchen table writing that monthly check or Mrs. Tucker clicking the give button on her computer in honor of her son, a veteran of Iraq and Afghanistan. I picture the Rods and Cravens and Blands of this world, the Smiths and Forts and Joneses and Depasses and the countless other kind-hearted donors who are thinking about our patients, thinking about how hard their lives must be and what  it means to find hope in suffering. The checks come in day by day, each one a treasure, each one an extension of the great love that holds our universe together.

Thank you is a small phrase, but what other words do we have to praise the gift and giver?

Flying for Angel Flight Isn’t Good Enough

Angel Flight pilot Ron Calugar handles a stretcher patient with tender loving care.

Our volunteer pilots past and present just can’t help piling up good deeds on top of their Angel Flight service. Here are just a few examples: 

Joe Federico (Virginia) volunteers for the American Red Cross as a CPR, first aid, and oxygen administration instructor. 

Richard Love (Virginia) cycled for years to raise funds in bike tours for the National Multiple Sclerosis Society, and pulled in over $4,000 toward research to find a cure for the dreaded disease. He is active in Rotary Club and raised money for schools in underdeveloped countries. 

John Clough (Pennsylvania) runs a health-food wholesale distribution business and does volunteer work to help anyone in need. “My whole life is dedicated to helping people,” he says. 

Paul Connor is an optometrist from Ohio who has donated his time and professional skill to provide eye care for residents of Kingston, Jamaica. He also trains locals to perform optical work and manufacture eyeglasses, which are sold at a minimal cost or given to clients unable to afford them.   

Rev. John Hoffmann (Virginia) has participated in numerous humanitarian endeavors. He flew medical missions in Tanzania and conducted assessment work of refugee camps in Kenya and Uganda. 

Ron Calugar, also of Virginia, has donated his considerable computer knowledge and ability to create databases for Angel Flight and other partner charities of Mercy Medical Airlift that increase efficiency and accuracy in the complex business of mission coordination.

Michigan’s Dick Lawrence founded Kid’s Wings, a medical flight charity that mainly helps children but also includes adults in need of access to medical treatment. He’s flown over 165 missions for this group alone!  Dick fills a special niche as a “pilot of last resort” in his region.  When the various coordinating agencies cannot find other volunteers, they will often contact Dick to see if he can do it.  He’s their “go to” guy in this area and tries to be available to respond on a moment’s notice. 

I could name many more pilots and many more feats of kindness but haven’t time or space to call them out. Richard Love, who retired his wings a couple of years ago, summed up the spirit behind the service of our generous pilots when he said, “Giving to others becomes pure joy.”

We All Left as Better People

Air Compassion for Veterans board member John Hoffmann and his wife, Lois, took a shine to Alex Searles at Halos and Heroes–a shine brighter than that of the red WWI biplane in the background.

One of the rewards of working for a nonprofit charity is being on the receiving end as we are at Mercy Medical Airlift, even though we are the service providers.

Let me explain by telling you about a recent event.

On October 6, Mercy Medical Airlift and partner charities Air Compassion for Veterans and Angel Flight held a donor appreciation dinner  at one of the coolest places in Hampton Roads–the privately-owned Virginia Beach Airport and Military Aviation Museum. We called it Halos and Heroes as we have called it for years, but in the past, the event was a fundraiser.

This year, we wanted to thank our major donors by giving them a dinner (compliments of  Outback Steakhouse) and an evening to remember (sponsored by TowneBank). The cool, blue late afternoon sky was the perfect setting  for an air demonstration featuring a World War II P-51 Mustang.  Afterwards, we gathered in the hangar for the posting of the colors and an unforgettable rendition of the National Anthem sung a capella by Tuskegee Airman Ezra Hill. The catered steak dinner tasted every bit as delicious as the aroma of grilling meat had smelled as Outback prepared the food on site.

But the heart of the evening was what came next:  emotional testimonials from three different patient-clients.

Bill Searles was there with his grandson and adoptive son, Alex, age 7. Alex is a miracle child and our very first Air Compassion for Veterans patient. In 2006, when he was only 2 1/2, Alex was fighting for his life in a Texas hospital. The doctors said he was in a vegetative state and would remain so if he survived. His mother and her Internet boyfriend were in jail for nearly beating the little boy to death while his father, a Marine sergeant, was deployed in Iraq.

Bill and his wife Sherry flew to Texas from Florida and went into ICU where they laid hands on their grandson and prayed a simple prayer. He began to tremble. Brain activity increased. From that moment on, his miraculous recovery began from horrific injuries, including traumatic brain injury, broken bones, and others.

After 10 days, Alex was stable enough to be transported to a Florida rehab facility near his grandparents’ home, and that is when Air Compassion for Veterans stepped in, providing an air ambulance flight. Alex is now in the first grade and continues to receive therapy each day. Bill says Alex is his hero. He is our hero too.

The next speaker was Bobby, father of three boys with a rare eye disorder– retinitis pigmentosa (RP)–that typically leads to blindness. Ryan, Justin and Jordan are from Chesapeake, Virginia, and travel by Angel Flight every two years to be treated by the leading RP specialist, Dr. Elliott Berson, at Harvard Medical Center. Ryan, 22, is a student at Liberty University. We were especially moved to learn that he feels the Lord is calling him to become a youth minister.

This will take extraordinary courage and faith since Ryan has the most severe case of the disorder, and shepherding teenagers under his charge will certainly be a challenge. Justin, 20, has a full-time job, and Jordan, 16,  is a high school student. Theirs is a special family, and it was obvious to me, sitting at their table, that they share remarkable bonds of love and faith.

The last speaker was Spc. Tim Hall, 22, a wounded soldier we’ve previously featured on this blog (see May 27, 2011) and for whom we’ve provided several flights through Air Compassion for Veterans. 

Tim and his father, Russ, came from Walter Reed National Military Medical Center in Bethesda where Tim is continuing his rehabiliation following the amputation of both his legs and his right hip. He and Russ took the stage, where Tim told the story of how a mortar blast in Afghanistan propelled him 20 feet and nearly cost him his life, due to extreme loss of blood from his injuries. 

“I fought and I fought,” he said, his voice quaking. “My mother usually tells this.”  Having his parents by his side in Germany, where he was initially hospitalized, and then at Walter Reed where he regained consciousness for the first time since the explosion helped him to hold on. 

Tim is best known for his infectious smile and upbeat attitude.

At first doctors told him he would be in a wheelchair for all his life. But cutting-edge technology now means he will be able to walk with specially-designed prosthetic legs. After another year of rehabilitation, Hall plans to return to his hometown of Hawthorne, NV, to work at the army depot and roam the canyons and plateaus with his friends in his custom-built four-wheeler.

The evening ended with a smash performance by the talented vocalist group 4-Troops (www.4troopsmusic.com) that included such favorites as “Proud To Be an American” and “You Raise Me Up.”

One of our guests wrote afterward to say, “How I wish the evening could have lasted longer!…I want you to know, on a personal level, that I left here a better person than when I came. Hearing of struggles, faith in action, and the extraordinary stewardship has been such an inspiration.”

Out of all this fullness we are glad to be able to continue serving the patients and veterans who call for help every day.

Shaking It Up at MMA

Fire. Earthquake. Flood. 

All within two weeks right here in Hampton Roads. 

The fire is in the Dismal Swamp. It began with a lightning strike over a month ago. Despite significant rainfall from Hurricane Irene, smoldering continues in the deep, organic peat. We smell the smoke in the parking lot at Mercy Medical Airlift.

The 5.8 earthquake of August 23 rattled our office and shook our nerves. With the epicenter in Mineral, Virginia, it was the strongest quake to jolt the Commonwealth in a century. Fortunately, there was no damage to us, but others as far away as Ohio and New York felt its effects, with damage to show for it, such as cracks in the Washington Monument and collapsed roofs. My sister in Alexandria reported that her town home flooded when the quake caused a water pipe to break.

 And then, Irene. On August 25, our “go team” of employees involved in flight operations packed up their laptops, spouses, children and pets and headed inland to Lynchburg, Virginia to avoid the predicted monster storm and have the ability to carry on operations. These were for patient flights and potential disaster conditions requiring our help with air transportation as we did during Hurricane Katrina in 2005. In fact, Angel Flight worked around the clock to arrange some 2,600 flights using our volunteer pilots and enlisting the aid of corporate jets to transport disaster relief personnel, blood supplies and other small cargo into the stricken Gulf region, and evacuees out of there to safety and in many cases to resettlement.

Fortunately, Irene wasn’t “all that,” and here in Virginia Beach, damage was minimal from the storm that tromped through on August 27. My husband, Wayne, and I evacuated to Tennessee on Thursday, fearing our first floor apartment would be flooded and without power. I hurriedly packed and moved books and other items, including Wayne’s ostrich-skin cowboy boots, to higher ground, and planted my heirloom Boston rocker firmly in the bathtub. We returned on Sunday night to full power, no damage to boots, rocking chair, or anything else in our apartment, finding only a snake  in the bathroom, which Wayne kindly disposed of while I looked the other way from the farthest room. 

Hopefully, by God’s good grace, the Dismal Swamp fires will soon be extinguished, the earth’s tectonic plates will stay stable, and the hurricane season will go out like a lamb.

Passion, Research, Devotion Are Social Media Essentials by Angela Harrison

The MMA staff gather 'round Angela to wish her well as she continues her doctoral studies at Old Dominion University.

In academia, there is a constant dialogue of theory vs. practice. As a PhD student, I have read masses of theory on social media, the Internet, and technical communication. Theory, in its own right, is helpful. However, the five months I have spent as an intern social media manager at Mercy Medical Airlift has shown me that practice is equally as important as the theory. Read more…